Winter Info Hub
We have brought together some key information, support, and resources to support our residents throughout the winter period.
- You can see recycling, refuse, and Garden Waste (if you are a subscriber to this service) collection dates for your property via Where I Live. All you need is your postcode! Take a look here.
- Want bin collection reminders sent to your inbox? You can register for weekly bin collection reminders here!
- You can also view, download, and print collection calendars from our Bin Collection page here.
Our Help with the Cost of Living page provides a range of information and resources including:
Around 1 in 4 homes suffer from water losses, like dripping taps, leaky toilets and outdoor taps and hoses. Colder temperatures and changeable weather can cause a leaky pipe to freeze, and sometimes burst, which could mean a hefty repair bill and an impact to your water supply.
Prepare your home now through checking for leaks and insulating pipes throughout your household. Reducing leaks could even save you money on your bill.
If you need extra support, SES Water is here to help. You may be eligible for one of its water support schemes if you’re having trouble paying your bill, or if you are just in need of some extra assistance.
In 2021 18% of Surrey residents admitted to always feeling lonely and overall 80% admitting feeling lonely
So Dorking Minds has created an initiative, under the support of the Chatty Café Scheme to tackle loneliness in Mole Valley.
- Thursdays 10.30am – 1pm
- Hosted at Silvermere Café, Meadowbank, Dorking, RH4 1DX
For two years, Surrey County Council has worked with partners across the county to run the Warm Welcome scheme – these are local venues that residents can access for a free hot drink and other support services between November and March.
In essence, a Warm Welcome space is a physical space run by a community group, charity, organisation, or business, where people can come to:
- Warm up
- Get a hot drink for free
- Get energy advice & debt support
- Enjoy some social interaction
- In some settings also benefit from additional services such as free meals & activities
See an online map of Warm Welcome Venues in Surrey here.
Alternatively, for a list of Warm Welcome Venues in Mole Valley along with opening times, please click here.
We appreciate it can be confusing to know which service rests with which council.
Let’s help clear up the confusion! Here’s a list of the key services we offer at Mole Valley District Council along with those provided by Surrey County Council.