Social Media
We use social network sites as another way in which we can interact and engage with residents, businesses and visitors in a way that suits them.
We interact with residents on a range of matters, our latest news, live consultations to job opportunities and live election results.
How can you connect?
We have several social media accounts:
- Mole Valley District Council
- Mole Valley Youth Forum
- Mole Valley Arts Alive
- Dorking Halls
- The Deepdene Trail
- The Swan Centre
- Meadowbank Park
- Transform Leatherhead
- Visit Dorking
- Visit Leatherhead
- Mole Valley Life
- Mole Valley for Business
- More to Mole Valley
- Mole Valley Youth Forum
- Active Mole Valley
- Mole Valley Arts Alive
- Dorking Halls
- The Deepdene Trail
- Meadowbank Dorking
- Swan Centre Leatherhead
- Transform Leatherhead
- Mole Valley Life
- Mole Valley Joint Enforcement Team
- Chairman of Mole Valley District Council
- Mole Valley District Council
- Deepdene Trail
- Dorking Halls
- Meadowbank Dorking
- Mole Valley Youth Forum
- Mole Valley Arts Alive
- Active Mole Valley
YouTube
NextDoor
All our social media accounts are updated between 9am to 5pm, Monday to Friday (except on Bank Holidays). Posts and messages are scheduled over the weekend and our accounts may occasionally be monitored outside these hours for an event, or during emergency situations.
Our social media message inboxes are not actively monitored so if you are reporting an issue, such as fly-tipping or a missed bin collection, we encourage you to report this online and get your request to the right team faster.
General guidance
We share information from other websites or sources that is relevant and helpful to our work as a local authority and our residents. Occasionally, we will lend our support to local and national campaigns.
In the six week run up to elections (local, general or European) – councils have to be very careful not to do or say anything that could be seen to support any political party or candidate.
Our Moderation Policy
We encourage and welcome open, lively debate that is civil and relevant and won’t suppress legitimate debate of relevant issues and welcomes your constructive views. We also want to ensure people’s safety online, so the following guidelines have been produced.
You should:
• respect other comments and individuals – comments should not be malicious or offensive in nature, and should not constitute a personal attack on a person’s character
• be reasonably concise
• where possible, please try to use English. Unfortunately we are unable to moderate comments in other languages
• stay on-topic
You must not:
• reveal personal details, such as National Insurance numbers, private addresses, phone numbers, email addresses or other online contact details
• use social media to discuss or comment on individual personal enquiries (e.g. benefits, planning etc…)
• break the law (this includes libel), condone illegal activity or break copyright
• swear, make malicious or offensive comments
• incite hatred on the basis of race, religion, gender, nationality or sexuality or other personal characteristics
• advertise commercial products and services; you can mention relevant products and services as long as they support your comment
• impersonate or falsely claim to represent a person or organisation
• post messages that are unrelated to the topic of the original web post
• make comments which are party political in nature
• agree to meet individuals on a one to one basis without careful consideration of your personal safety
• discuss any criminal or immoral activity
• send repetitive comments on the same topic
We reserve the right to remove comments at any time for any of the above.
For serious or persistent breaches of the moderation policy, we reserve the right to prevent users from posting further comments.