Progressing Together

Working  with our partners and the Mole Valley community, our mission is to transform our services to ensure that they are modern, valued, efficient, digital by choice and accessible by all

We will:

  • Review our ways of working to make us more efficient, effective, and to improve customer satisfaction
  • Increase the digital options available for our residents and businesses, so they have better choice in how, and when, to access our services
  • Make sure our customer interactions are managed in a way that provides best value for money and faster, more efficient outcomes for our residents and businesses
  • Train and develop our staff so we can continue to improve how we deliver our services, now and in the future