Our Values

We Listen

  • We always put ourselves in our customers’ shoes
  • We will always take the time to listen actively and to explain our reasoning for the decisions we make
  • If we have to make difficult decisions, we do so having considered all the issues

We Trust

  • We trust each other to do the right thing, acting with integrity and for the right reasons at all times
  • We work hard to build the trust of our customers and partners
  • We trust ourselves to innovate and continually improve the way we work

We Lead

  • We take pride in what we do
  • We take ownership for all that we do
  • We are ambitious for Mole Valley and ensuring the best for our residents and communities

We Care

  • Many of the decisions we make affect peoples’ lives. We remember this is everything we do
  • We care about our customers and each other and we care about Mole Valley
  • We are passionate about ensuring the best for our residents and communities

We Respect

  • We are all different. We all matter
  • Even if we do not agree with each other, we respect our different opinions
  • We value our relationships and treat each other as we would want to be treated