Comments and Suggestions

If you wish to submit feedback about a service or services you have received please use our comments and suggestions form:

Comments and Suggestions ›

If you have received excellent customer service from a member of staff or team, you can nominate that person or persons for a Shine award.

So, if you think a team, group or individual has shone – perhaps they’ve delivered against the odds, exemplified our values, delivered exceptional customer service or gone out of their way to help, please nominate them:

Shine Award Nomination ›

If you wish to make a complaint about a service, please visit the Complaints page where you can find out more about how to make a complaint.