Bin Collections – An update from Councillor Stephen Cooksey

5 November 2024

I know that some Mole Valley residents continue to be affected by delayed waste collections. I want to reassure you that we work closely with our contractor, Amey, to resolve issues as quickly as possible.

Sanctions are in place for missed collections, and we’re reinforcing with Amey the need for a prompt return to consistently high performance. We requested Amey’s full recovery plan by Friday, 1 November, but have yet to receive it and are continuing to follow up. A further meeting to discuss next steps is scheduled for 7 November.

In the meantime, if you are experiencing any issues with waste collections, you can easily contact us online: Report a Missed Bin Collection – Mole Valley District Council or via our friendly customer services team on 01306 885001.