The following can be paid through the online payment system:
- Council Tax
- Business Rates / Non-Domestic Rates
- Housing Rent (Emergency Accommodation)
- Parking Fines (Penalty Charge Notice)
- ASB Fixed Penalty Notices
- Mole Valley District Council Invoices
- Overpaid Benefits
- Self Build Register
- BID
* Please note, we are aware a small number of customers are getting an error message when using this service. If this affects you, please try our automated payment line 0300 1231064 or call customer services on 01306 885001 and we will try to assist.
Payment system emails are sent from MoleValleyPayments@adelante.co.uk. If you have enquiries regarding payments, please email info@molevalley.gov.uk
Bank Transfer Payments
Bank transfer payments must be to Mole Valley District Council in full, not MVDC or Mole Valley DC, otherwise payment will get rejected and sent back to the payee.
Housing Rent - Online Payments
If your landlord is Clarion Housing Group, rent payments can be made via their website.
Telephone Payments
Payments can be made over the telephone for:
- Council Tax
- Parking Fines (Penalty Charge Notice)
- Housing Rent (emergency accommodation)
- Business Rates / Non-Domestic Rates
- Benefit Invoices
- Any other Council Invoice (please have your 10 digit invoice number ready)
This is available 24 hours a day, seven days a week, for payments using a switch (Maestro) or a Visa Delta card.
To use this facility please ring 0300 1231064 and have your card details ready. If you are paying for council tax please also have your council tax reference number available. Calls will be charged at the local rate.
Other Payments
Other items can be paid for over the phone by calling Customer Services on 01306 885001 8.30am to 5pm, Monday to Friday. Please have your debit/credit card to hand when calling:
- Black bins
- Bulky Waste collection
- Housing Benefit over payment
- Housing Rent (Emergency Accommodation)
- Parking Dispensation Waivers and Bay Suspensions
- Planning and Building Control charges
Please note we are unable to accept cash payments. Should you wish to discuss how to make a payment to us, please call 01306 885001 and you will be directed to the relevant service area.