Our Values

We Listen

• We always put ourselves in our customers’ shoes
• We will always take the time to listen actively and to explain our reasoning for the decisions we make
• If we have to make difficult decisions, we do so having considered all the issues

We Trust

• We trust each other to do the right thing, acting with integrity and for the right reasons at all times
• We work hard to build the trust of our customers and partners
• We trust ourselves to innovate and continually improve the way we work

We Lead

• We take pride in what we do
• We take ownership for all that we do
• We are ambitious for Mole Valley and ensuring the best for our residents and communities

We Care

• Many of the decisions we make affect peoples’ lives. We remember this is everything we do
• We care about our customers and each other and we care about Mole Valley
• We are passionate about ensuring the best for our residents and communities

We Respect

• We are all different. We all matter
• Even if we do not agree with each other, we respect our different opinions
• We value our relationships and treat each other as we would want to be treated