Hot Weather Advice

Older people, those who live alone, younger children, babies and those with serious illnesses may find it particularly hard to cope when the temperature rises, so it’s important to look out for those people in our community. Check in on friends, family and neighbours who may struggle in the heat. To help spot the signs of someone with heat exhaustion or heatstroke, check out this guidance from the NHS.

If someone is unwell or needs further help, the NHS is here to help. Call NHS 111 or speak to your local pharmacist.

When a heatwave does occur, it is important to be prepared and take steps to reduce the risks both for yourself and those friends and relatives that may be vulnerable. There are many simple ways to do this and you can find easy to follow guidance through these links:

• NHS Choices website: Heatwave: how to cope in hot weather
• Healthy Surrey Heatwave Advice

The UK Health Security Agency (UKHSA) operates an annual Heat-Health alert system in England from 1 June to 15 September. The Heat-Health Alert system compromises four levels of response based upon temperature thresholds reached and an assessment of impact by UKHSA and the Met Office. For more information about the Heat-Health Watch scheme visit the Met Office website or see the Heatwave plan for England on GOV.UK

Subscribe to Met Office email alerts, warnings and newsletters

Wildfire Risk

During long periods of dry, hot weather, the risk of wildfires increases. Surrey Fire and Rescue has guidance on steps to prevent wildfires and information on what to do if you see one.

Water safety advice

In Surrey we have many different bodies of water, large lakes and the river Thames. They should all be treated with respect – water can kill.  You can find the latest Water safety advice on the Surrey  Fire and Rescue Service website

Shelter during severe weather

If you see anyone rough sleeping, please notify Streetlink
The Outreach teams are checking on people rough sleeping in East Surrey and are getting them suncream and water as well as redirecting to housing teams for arranging accommodation if required.

Dogs – Lost, Found or Stray

If your dog goes missing during 8.30am to 5pm, Monday to Friday report it online or call 01306 879167.

If you find a dog outside of these hours call 0300 123 7718.
Please check the Dog Lost UK for reports of lost and found dogs in Mole Valley.

Out of hours arrangements

We provide two specific out of hours services:

Building Control – Dangerous Structures: Local authorities have a legal duty to provide a 24/7 service to deal with buildings or structures so that there is no danger to people. Out of hours, this service can be accessed on 01883 722000.

Homelessness: We provide a homelessness service. If somebody finds that they have nowhere to stay and our offices are closed, they can call 0300 123 7718.