Data Protection

The Data Protection Act 2018 and the General Data Protection Regulations (GDPR) establish a framework of rights and duties designed to safeguard personal data and to protect the individual’s right to privacy.

They apply to any body holding information about living individuals in electronic format and, in most cases, on paper.

Data protection

The legislation protects your privacy and ensures that your personal data is processed fairly and lawfully.

Personal data is information that can identify you, such as your name and address. It can also cover other information we may hold about you, such as benefits information.

Anyone holding personal data must comply with certain rules and conditions about good information handling. Further information about data protection can be found on the Information Commissioner’s Office website.

Information held about you

Under the legislation, we are a data controller registered with the Information Commissioner. This means that we collect and process information about you so that services you require can be provided to you and records of those services can be maintained.

All personal data held is kept safe and secure and is not shared with anybody else without your knowledge, except where we are permitted to do so by law. If you would like to read our Privacy Notice.

Accessing your information

If you would like to see information you think is held about you:

  • Write to: Freedom of Information Officer, Mole Valley District Council, Pippbrook, Dorking, RH4 1SJ
  • Email FOI@molevalley.gov.uk
  • complete our online form:

Make a Subject Access Request ›

We process personal data for a number of purposes.  In order to deal with your request, the Freedom of Information Officer may ask you which purposes or services you wish to access so that your personal data can be located and retrieved.

Together with your request, you will need to send two forms of identification to confirm your identity and address.

Suitable examples include a copy of:

  • Your driving licence
  • Your birth certificate
  • Passport
  • A utility bill (or other) in the same name as the name of the requester to confirm your home address

In some cases, additional information may be required due to the sensitive nature of information held.

Once your request has been received, we will respond within one calendar month.