It is important that Mole Valley District Council (MVDC) has an effective parking enforcement function for a number of reasons. One or two cars parked in the wrong place in the district's town centres can cause traffic jams that not only affect the immediate surrounding area, but the entire town. MVDC can promote good parking behaviour through enforcement activities and penalise people who park illegally.
To ensure everyone has an equal opportunity to use the district's car parks to access shops, restaurants, travel or other facilities, MVDC makes sure that residents and visitors park properly and do not stay longer than they have paid for.
The council's civil enforcement officers take a reasonable and fair approach to enforcement. If you have received a Penalty Charge Notice (PCN) and feel in any way aggrieved at it being issued, there is an appeals procedure which ensures that your PCN will be reviewed.
Paying a Parking Ticket (PCN)
You will need your PCN number and vehicle registration number. Please wait 24 hours from when the ticket is issued before making a payment.
If you pay your fine within 14 days of receiving the PCN, the fine will be discounted by 50% to either £25 or £35. If this payment is not received within the 14 day discounted period however, the full charge of £50 or £70 will apply.
View details and photographs of a Parking Ticket
Appealing a Parking Ticket
If you have received a PCN but wish to appeal its issue, you should do so within 14 days of the date of your PCN. You will need your PCN number and vehicle registration number.
For General Enquiries
You can contact us by email firstname.lastname@example.org or in writing to: Parking Services, Mole Valley District Council, Pippbrook, Dorking, Surrey, RH4 1SJ. Please ensure you quote the PCN reference number and include a name and address in your correspondence.
Whilst the appeal is being considered, your case will be placed on hold. If your appeal is unsuccessful you may still have the opportunity to pay at the 50% reduced rate for a further 14 days from the date of your 'no cancel' response.
On Street Car Parking
MVDC enforces on street parking on behalf of Surrey County Council. If you have a query about on street parking bays and yellow line parking restrictions, contact Surrey County Council on 03456 009 009.
MVDC is obliged to fulfil its legal requirements in managing on and off-street parking. A number of traffic orders underpin the MVDC's approach to parking enforcement. To view hard copies of these orders, please visit Pippbrook reception.