Preparing for an Emergency

Simple steps can be taken to prepare you and your family for an emergency situation.

There are many possible scenarios which may involve you needing to change your normal routine if an incident occurs near you, such as road closures, power outage, widespread flooding, snow or a fire in your local area.

Protect your property and belongings

  • store items of value and important documents such as birth certificates and passports in waterproof or sealed plastic bags upstairs or high up in case of flood
  • find out where and how to turn off water, gas and electricity supplies in your own home (mark taps and switches to help you remember)
  • check that you are insured. Find out exactly what your insurance company will cover, for example temporary accommodation, and if they will arrange clean-up and repair work
  • think about to protect your property from flooding

Make a flood plan

If you live in a flood risk area, do what you can now to prepare for a flood. Don't wait until it happens; you may not have time.

The personal flood plan includes a list of things you should do (like moving sentimental items to safety), and provides space for you to note down important contact details such as your utility companies and insurance.

What might be needed in any emergency

  • have a list of useful phone numbers (local authority, insurance company, family and friends, relatives, doctor, utilities and Gas safe registered engineer and trained electrician)
  • toiletries and medication
  • first aid kit including a supply of any essential medication
  • battery radio, with spare batteries, or a wind up radio
  • torch with spare batteries, candles and matches or a wind up torch
  • spare clothes and blankets
  • supply of bottled water
  • stock of non-perishable food items

Additional Considerations

  • if friends and family can offer you a place to stay if you had to leave your property
  • a suitable escape route to ensure you have keys for window locks both up and down stairs
  • if you have pets, think about who could look after them and how you will get them there
  • emergency procedures for your children at school
  • emergency procedures at your workplace
  • how your family will stay in contact in an emergency
  • any elderly or vulnerable neighbours who might need your help
  • how to tune into your local radio station
  • if you know you might need additional support in the event of a power cut, sign up to UK Power Network's Priority Services Register.

Local radio stations

For more information call 01306 885001.