Coronavirus (COVID-19) Business Support and Guidance

Coronavirus: how to stay safe and help prevent the spread

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If you are unsure if your business can reopen or have any questions, email us.

Working safely during COVID-19

The Working Safely Guidance reflects the measures you should follow at Step 4 of the roadmap. These guides cover a range of different types of work and you may need to use more than one of these guides as you think through what you need to do to keep people safe.

Updated guidance is available for the following:

There is different guidance for:

Once you have completed your COVID-19 risk assessment, you should sign and display a declaration notice at your premises to show that you have followed government guidance and have put processes in place to protect customers and staff. 

Further guidance and support


Test and Trace

It is a legal requirement for certain businesses to display an NHS COVID-19 app poster with the venue’s own QR code visible on entry to their premises. Further information and resources are available.


There is advice and guidance for small and medium scale indoor and outdoor events.

Environmental Health

If you require information or advice on matters concerning the safe operation of your business, you can email us.

Helpful guidance is available for water safety in vacant properties, a checklist for businesses re-opening and for food businesses re-opening.

Promotional material

We have created a set of promotional posters to display in your business/shop. These are available to download below:

Face Covering Poster

Hands, Face, Space, Air Poster

Trading Standards

Buckinghamshire and Surrey Trading Standards have published a page of frequently asked questions covering issues such as contracts, consumer rights, work cancellations, charges, deliveries and social distancing.

Doing business online

There is government advice to do business online and understanding the rules of selling online, in addition to advice on growing your business and business trading internationally during coronavirus.

Managing queues

For the safety of everyone in our towns and villages, businesses that can open are encouraged to actively manage the queues outside their premises and use signage in their shop front windows to:

  • Make it clear where a queue begins and ends
  • Ask customers to return later if the maximum queue length has been reached
  • Keep queues close to the shop to avoid drifting into other pedestrians
  • Ensure queues do not obstruct entrances to other buildings
  • Make reasonable adjustments for shoppers with disabilities
  • Work with nearby businesses to agree fair and safe queuing

If you need advice or would like some social distancing window stickers, email us.

Further support

To see what other support is available for your business, including workshops, mentoring and specialist advice see our Business Support section