Available support to help with increasing cost of living

If you are on a low income or are experiencing a change in financial circumstances, the Government offer a range of benefits and help to fulfil individual requirements:

We have also been allocated just over £235,000 for use as a discretionary scheme to support residents who were not entitled for the

energy rebate payment. Those living in Council Tax bands E - H homes and receiving Council Tax Support will be the priority. Payments will be made directly to people who pay by Direct Debit. Anyone else will need to apply online. Eligible residents will be able to start applying in the next few weeks and more details will follow.

Useful links: 

Benefits Calculators 

Government's Cost Of Living Support Factsheet

Financial Support - Action Surrey

Other support available

Surrey County Council offer  the Surrey Crisis Fund which is a discretionary fund providing financial help to residents who have nowhere else to turn in an emergency or after a disaster. When your application has been approved you could receive some of the following support:

  • food and toiletries
  • essential white goods and furniture; please note we do not provide replacement items
  • certain utilities
  • emergency travel costs (hospital appointments, job interviews and so on)

You can also call the Community Helpline 0300 200 1008 from 9am to 5pm, Monday to Friday or visit Surrey's online hub which is available 24/7.

Parents and carers should check their eligibility and register for tax-free childcare via GOV.UK.

Pupils are also eligible for free school meals if parents receive one or more of a range of benefits. The list of benefits can be found on  GOV.UK.

You may be eligible for Carer's Allowance if you, the person you care for and the type of care you provide meets certain criteria. You can check your eligibility and apply here


If you have a low income, the NHS Low Income Scheme could help you pay for:

  • NHS prescription charges
  • NHS dental treatment charges
  • the cost of sight tests, glasses and contact lenses
  • the cost of travelling to receive NHS treatment
  • NHS wigs and fabric supports (check with your hospital for their arrangements for supplying NHS wigs)

For more information regarding applications go to the NHS website.

Social tariffs can provide a safety net for customers who might be struggling to afford their broadband or phone services. You can find more information on Ofcom website

As a result of the living crisis many are struggling to cope leaving an impact on their mental health. If you need help with your mental health, you can find advice on the Mind, Rethink or Mental Health Foundation, or at NHS choices.

You can call the Samaritans on 116 123 for 24 hour support if you want to talk to someone about how you're feeling.

  • Walk or cycle to your destination if you can to reduce fuel costs
  • If you drive, keep your car's load light and only tank the amount of fuel you need, as it's heavy
  • Useful tips on how to save water are available on SES Water website
  • Dry clothes outside to save energy
  • Bring a shopping list to the supermarket to buy necessities and cut down on food waste
  • Grow your own fruit and veg