Swan Centre Refurbishment

Work is going well on the refurbishment of the Swan Centre and car park in Leatherhead as part of Transform Leatherhead.

The first phase has been completed on time. Phase 2 will begin in mid-January 2019, click below for more details.

Phase 1 ››
Phase 2 ››
Phase 3 ››
FAQ’s ››

Thank you for bearing with us!

Phase 1 - complete

Public toilets

Stylish and refreshed, the completely renewed public toilets and new baby changing facilities at the Swan Centre have now opened.

We are grateful to Sainsbury's, Boots, Costa's and Mangobean café for supporting us during the refurbishment works and offering their facilities to the public.

Car Park Levels 1-4

The improvements to Levels 1-4 of the car park, recommended by transport engineers, include:-

  • Improvements around the ramps including painting and chamfering (reducing and angling the edges) of the kerbs, painting the walls and applying rubber protection.

  • 18 spaces have been converted into new smaller car and motorcycle spaces to allow a better turning route to navigate the ramps. 
  • All the parent and child spaces have been retained but have been moved further away from the ramps on Levels 1 and 3.
  • We have created new wider spaces on Levels 3 and 4.
  • We have retained the 18 disabled spaces but 4 have now moved to Level 4 - making it 8 spaces on Level 4 overall.
  • The floors and stairwells have been freshened up and redecorated.

Check out our video for more information:

Between November and January there will be no further work to ensure there is no impact on the Christmas trading period.

Phase 2

The second phase will see the completion of the car park improvement works on Levels 5-6, installation of new parking payment machines and signage and replacement of the passenger and goods lifts.


Mid Jan 2019 - late Feb 2019: Car park works will be completed on levels 5-6.

Mid Jan 2019 - early Apr 2019: One passenger lift and one goods lift will be replaced.

Mid Apr 2019 - end of May 2019: The second passenger lift and second goods lift will be replaced.

Please note the lifts belonging to Sainsbury’s will not be affected by these works.

Phase 3

Late May 2019 - early July: The stairwell will be reconfigured and will be out of operation.

Late May 2019 - August 2019: A new retail unit will be created within the existing stair well area opposite the lifts.


Why are the works taking place?

Mole Valley District Council is undertaking these initial refurbishments as part of its Transform Leatherhead initiatives aimed at rejuvenating, expanding and transforming Leatherhead town centre. Along-side these works we are working closely with retail experts, Cushman and Wakefield and their multi-disciplinary team to develop anevidence based, long term, development recommendation for the Swan Centre, to act as a catalyst to revitalise the High Street. This is planned to be the subject of a report to the Cabinet in February 2019.

As stakeholders on Leatherhead High Street, Mole Valley District Council has the opportunity to positively influence the retail offer.

How long will it all take?

The works are taking place in 3 phases from early September 2018 through to late summer 2019. See above for details.

Will I still be able to park at the Swan Centre?

Yes. At no point will the car park be closed. There will be Traffic Marshalls to direct users throughout the construction process.

Is there any risk to my vehicle from these works?

There will be minimal risk to vehicles, small sections of concrete will be cut back to facilitate the improvement works however Traffic Marshalls will ensure this will have minimal impact and risk to users.

Will there continue to be disabled parking available?


Where can I go to the toilet instead?

The toilets will be closed from 1st week September to late October 2018. During this time Sainsbury's are generously allowing its toilets to be used instead. Replacement baby change facilities are also available in Boots.

Will I still be able to use the lifts?

Only one Swan Centre passenger lift will be worked on at a time in early 2019, the other passenger lift will remain available. Sainsbury's lifts are not affected by the works.

Who is undertaking the work?

The lead contractor for these work is H A Marks of London.