|Website URL : http://www.molevalley.gov.uk/index.cfm?articleid=18249|
Bin: Report a Missed Collection
If your bin has been missed during a collection, the quickest way is to report it is online via the purple link below:
You must report a missed bin collection within 48 hours of the collection date. Please leave your bin out as normal. If you have not reported your missed bin within 48 hours, Amey, our waste contractor will be unable to return to collect the bin.
Before reporting that your bin was missed, please ensure that your bin:
Amey has between 6am and 4pm to collect your bin(s) on collection day, before it can be reported as missed. Although collection times can become regular in an area they are not fixed and may change on a weekly basis.
If your bin does get missed and you are unable to report it online, you can call us on 01306 885001 after 4pm on the day of collection or within 48 hours of your bin being missed.
My Mole Valley
To find out your waste and recycling collection dates, type in your postcode.
© 2018 Mole Valley, Pippbrook, Dorking, Surrey, RH4 1SJ.
Tel: +44 (0)1306 885001 Fax: +44 (0)1306 876821, 2018.