Mole Valley

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Privacy and Cookies Policy

Mole Valley District Council's (MVDC) privacy and cookie policy outlines the council's responsibility to users of its website.


The Mole Valley District Council website is maintained by MVDC. This privacy and cookies policy applies to information the council may collect from you when visiting its website. It does not apply to any sites the council links to.

MVDC has been asked to provide further information about the cookies used on the site following an EU Directive.

MVDC has a legal duty to protect any information collected from you and take appropriate measures to do so. Any information you send to the council is used only for the purposes for which it was sent.

When you visit the website, some details are recorded from your web browser for statistical purposes. MVDC does not hold any personal data.

For more information about the Directive, visit the Information Commissioner's Office website

Google Analytics

Google Analytics sets cookies to help MVDC accurately estimate the number of visitors to the website and the volumes of usage.

The cookies MVDC uses for this purpose are:

  • Name: _utma; Typical Content: Randomly generated number; Expires: Two years
  • Name: _utmb; Typical Content: Randomly generated number; Expires: Thirty Minutes
  • Name: _utmc; Typical Content: Randomly generated number; Expires: When user exits browser
  • Name: _utmz; Typical Content: Randomly generated number and information on how the site was reached for example directly or via a link, paid search etc); Expires; Six months

More information about Google Analytics use of Cookies can be found on their website. 

My Mole Valley

My Mole Valley uses cookies in order to record postcode information about places that you are interested in.

These cookies are used to make your use of the site easier, that information is not re-used in any way or passed on to any third parties.

Forms and Emails

When you email MVDC or complete a form that requests personal information, that information can be used to identify you. This information will be treated in confidence and only used for the purposes for which it was provided.

MVDC will not sell or rent information which could be used to identify you. MVDC will only send information which could be used to identify you to other organisations, in order to provide the information or service requested.

However, this authority is under a duty to protect the public funds it administers and to this end may use the information you have provided on this form within this authority for the prevention and detection of fraud. It may also share this information with other bodies administering public funds, solely for this purpose.


All material on the MVDC website is copyright to the council unless otherwise credited. MVDC will not knowingly use material from other sources without first obtaining permission. Material may not be copied, republished or redistributed without the written permission of MVDC.

Telephone Calls

Please note that telephone calls to MVDC are recorded for training and monitoring purposes. All personal data held is kept safe and secure and is not shared with anybody else without your knowledge, except where MVDC is permitted to do so by law.

Data Privacy in times of Emergency

MVDC has a responsibility to plan for the needs of vulnerable people during times of emergency.

Therefore, in accordance with the Civil Contingencies Act and in line with central government guidelines, MVDC uses elements of data secured in its various operational systems to identify potentially vulnerable people. So that, in times of emergency, that joined up data can be made accessible to appropriate staff responding to a threat, and to our Emergency Services partners.

© 2018 Mole Valley, Pippbrook, Dorking, Surrey, RH4 1SJ.
Tel: +44 (0)1306 885001 Fax: +44 (0)1306 876821, 2018.