How to Pay Business Rates

We are aware of an error on the business rate bill which has recently been sent out, the contact number should read 01306 879295 instead of 01306 897295 which is incorrect. Please accept our apologies.

There are several ways in which you can pay your business rates.

Direct Debit

Direct Debit is Mole Valley District Council's (MVDC) preferred payment method. There is a choice of three payment dates: the 5th, the 15th or the 25th of each month. All other payment methods are due on the 1st of each month.

If you would like to begin making payments by direct debit, please call 01306 879295 with your bank details to hand, or download and complete a NNDR Direct Debit Instruction and email to

Online Payments

This facility is available for payment by debit or credit card. Visit the Pay It page and simply follow the step by step instructions to make your payment.

Debit Card/ Credit Card

Payment can be made by debit card or credit card via a dedicated phone line, available 24 hours a day, seven days a week. To use this service, please call 0300 123 1064 (calls will be charged at the local rate). You will need your card details and your business rate account number to hand to make payment by this method.

Home/Telephone Banking

You can pay using any of the telephone or personal computer banking services offered by banks and building societies. You will need to quote your non-domestic rate reference number, MVDC's NatWest sort code 62-21-50 and account number 00000000. The non-domestic rate reference needed is the first nine digits of the account reference shown on your bill.


Send your cheque payable to 'MVDC', quoting your reference number and / or your name and address to: Revenues team, MVDC, Pippbrook, Dorking, Surrey, RH4 1SJ. (Please do not send cash through the post).

In Person

At MVDC's Offices, Pippbrook in Dorking where there is a payment kiosk available. The office opening hours are Monday to Friday, 8.30am to 5pm. Alternatively, you can visit the HelpShop in Leatherhead Library, The Mansion, Church Street, Leatherhead, where a payment kiosk is also available, Tuesday to Saturday 9am to 4.30pm.

For assistance, please call 01306 885001. If making a payment using a credit card at the kiosk.

Monthly Instalments

In order to pay your Business Rates in 12 instalments, a request has to be made by 15 April and a payment must be made during April. Applications made after 15 April will be payable in a reduced number of instalments with the final payment in March.

This authority is under a duty to protect the public funds it administers. To this end it may use the information you have provided in order to access this service for the prevention and detection of fraud. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes.

Contact Us

For more information, please email Business Rates at or call 01306 879295

Please note, on the 1st and 3rd Wednesday of every month from 2pm - 5pm, our team is in training. During this time we are not able to answer the phone, but we welcome your enquiries via email.

Last Updated: 19/03/2019

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