Waste Collection Service
Councillor Claire Malcomson, Cabinet Member for Environment, said: "Our waste contractors Amey have been working for us since August 2018. In recent weeks the level of service they provide has fallen well below the standards we require."We are taking these performance issues very seriously and would like to apologise to all the residents in the district who have experienced issues over a number of weeks.
"We are now discussing resolutions with the most senior levels at Amey to ensure we return to collections for everyone in the district on the correct day. Please be assured that we will be working with them to resolve these issues as soon as possible."